OK, I pulled my hair out for almost 2-days. Reactivate Windows Media Player( Control Panel - Uninstall a program - Turn Windows features on or off - Expand Media Feature - Check Windows Media Player).Disable Windows Media Player ( Control Panel - Uninstall a program - Turn Windows features on or off - Expand Media Feature - Uncheck Windows Media Player).The problem may be due to windows mtp driver and you can try the fix provided by Microsoft. Run Motorola Driver Installer.exe, choose clean and Reinstall.go to C:\Program Files\Common Files\Motorola Shared\Mobile Drivers\.Now right click and select Scan Hardware Change Now select Update Driver Software and click browse and point to the downloaded driver location.Goto Device Manager and right click on the motorola device name and select uninstall. ![]() If your phone is able to connect in another PC, the problem is in PC and not with the droid.
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